How do I use Sidecar Health at the doctor’s office, urgent care, or surgery center?
Call your doctor, urgent care, or surgery center ahead of your visit, tell them you are paying for the visit as a self-pay patient, and verify the procedure codes and cost for your medical services. If you don’t have a specific doctor in mind, you can use the Sidecar Health website or app to find one near you. We also recommend calling a few places to compare prices.
Use the “Estimate care” tab in the Sidecar Health app to see the estimated Benefit Amount(s) your plan will pay. You will be responsible for paying the difference between the Benefit Amount your plan will pay for the visit and what the doctor charges. As a reminder, if the provider’s price is less than the Benefit Amount, you keep the difference.
Pay for your medical services using our Sidecar Health VISA benefit card. If needed, you may also use your own payment method. If you do not use our Sidecar Health VISA benefit card, you will need to pay the provider with your own payment method then create an expense in your account within 30 days to receive benefits from Sidecar Health.
After your service, submit your final, itemized medical invoice to Sidecar Health in the app or on the website so we can process your expense and determine your actual Benefit Amount.
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